Volunteer Front Office Assistant
We're looking for a passionate volunteer to help our vibrant community centre.
6 hours/week – Flexible schedule
Perks: Free lunch and travel on volunteer days
Key Responsibilities
- Handle first-level queries via phone, email, and in-person
- Give tours to prospective members
- Assist with bookings, payments, and membership processing using the Centre’s online system (training provided)
- Promote Centre activities, events, and services
- Help with drop-in sessions and room setups
- Perform general admin tasks: filing, maintaining notice boards, receiving deliveries, updating registers and logs
Requirements
- Strong IT skills (MS Word, Excel, PowerPoint)
- Prior experience in a similar customer-facing role
- Excellent customer service and communication skills
- Friendly, flexible, and team-oriented
- Awareness of safeguarding practices
- Ideally local or within easy commute
To apply, send your CV to with the subject line: Front Office Assistant
