Forum topic: Last chance for Govia?
Last chance for Govia?
Basil Clarke
02 Jul 2018 23:55 #3945
- Basil Clarke
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News media are reporting that the Department for Transport is drawing up plans to strip the operator of Great Northern rail services of its franchises if a new interim timetable does not improve reliability sufficiently.
Govia Thameslink Railway (GTR) is due to introduce the interim timetable on 15th July. The aim is to create timetables for Great Northern, Thameslink and Southern services that the company will be able to deliver, thus ending the chaotic situation which has reigned since the May timetable changes and has reportedly seen cancellation or severe delays affecting around 20,000 trains over a six-week period. According to GTR, the interim timetable "prioritises peak-hours services and reduces service gaps" and is a "key stage in our work to provide a more reliable service to passengers over the coming months".
Though disruption of trains on the Hertford Loop, which serves Palmers Green, has been much less severe than on longer-distance services, the situation is hardly normal. For instance, during last Friday's afternoon rush hour the sole GTR employee at Highbury and Islington was complaining over the PA system that he was not been provided with information about trains that were running, apologising for the "crap" service, suggesting that passengers should take photographs of the train indicator as evidence when submitting claims for compensation, and warning that there would be no Welwyn services for at least 80 minutes.
Currently Great Northern's website has timetableswhich have "been revised to show services we are planning to operate". The website warns that "There may be additional on-the-day alterations to Thameslink and Great Northern services; which we will advise you of as early as possible by updating Journey Planners and Live Departure Boards. It is essential that you visit nationalrail.co.uk and recheck your journey as close to your time of travel as possible. If you are planning to travel on Saturdays or Sundays, please plan your journey by visiting nationalrail.co.uk and using the journey planner. Once again it is essential that you recheck your journey at nationalrail.co.uk as close to your time of travel as possible for on-the-day alterations."
As always, the most comprehensive explanation of what has gone wrong appears on the London Reconnections website. This supports the claim by trade unionists that the DfT itself bears much of the blame for the chaos. The same point was made to me by a GTR public relations officer who I met at the Bohem brewery opening party. He was a strong defender of Govia and of privatised railways in general, but said that the number of civil servants employed by the DfT had been cut back so severely in recent years that the department was no longer capable of adequately exercising its functions - which implies that some of the blame attaches to the person in charge of the DfT, Chris Grayling.
Links
Govia Thameslink will be stripped of rail franchises and forced to give passengers month free if service does not improve within fortnight (Sunday Telegraph)
Thameslink operator stands to lose franchise if chaos persists (Guardian)
Govia Thameslink 'could lose franchise' over rail chaos (BBC)
Govia Thameslink could be stripped of franchise due to sustained disruption (Independent)
Holy Grails and Thameslink Fails (part 2): The plan that went wrong (London Reconnections)
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Last chance for Govia?
Karl Brown
04 Jul 2018 10:36 #3946
- Karl Brown
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But not as bad as my son’s recent journey to Exeter, where the human-packing was so efficient he was physically unable to put two feet on the ground and spent the whole journey with one foot on top of the other. (My daughter conversely took up in the cleaner’s cupboard.) A typical late afternoon trip to the south west they were informed. Young and fit, it seems things were not pretty for many other travellers not in such a category.
Having successfully battled through the 57 million ticket combinations to pay some apparently random journey fee it seems harsh to then have such additional barriers throw in the way of your rail trip.
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Mayor of London lobbying to take over Great Northern Metro in 2020
PGC Webmaster
05 Jul 2018 00:27 #3949
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TfL’s record of running successful rail services in the capital shows that giving it control of GTR’s beleaguered routes out of Moorgate is a no-brainer.
“The Mayor has offered the immediate assistance of TfL staff to work with the DfT [Department for Transport] to make the franchise work better, ahead of TfL being ready to take over the entire service in 2020.”
See www.standard.co.uk/news/transport/deputy-mayor-heidi-alexander-claims-transferring-parts-of-thameslink-network-to-city-hall-is-a-no-a3879071.html for more details
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Last chance for Govia?
Andrew Stedman
05 Jul 2018 07:44 #3950
- Andrew Stedman
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The half-hourly service at the weekends remains a disgrace,
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Last chance for Govia?
Darren Edgar
05 Jul 2018 10:10 #3955
- Darren Edgar
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I always get a seat though now, on the 0642 or 0651, which is nice. And we seem to escape the worst of the cancellations - though random ones are still happening.
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Last chance for Govia?
Adrian Day
15 Jul 2018 23:33 #3971
- Adrian Day
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Oh and the app which gives updated train times was only showing cancelled trains or tomorrow's trains - it couldn't show running trains. You couldn't make it up.
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The interim timetable is simply unacceptable
Basil Clarke
16 Jul 2018 15:31 #3972
- Basil Clarke
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The offpeak service through Palmers Green was increased to four trains an hour, at 15 minute intervals, in May. It has now reverted to three trains an hour, but instead of being spaced evenly the pattern is now 10 40 55 past the hour into Moorgate, in other words the trains at 25 past the hour have simply been deleted, leaing a 30 minute gap.
Judging from a fairly cursory glance, the evening offpeak pattern is the same.
And still there are cancellations!
In my view, this new timetable is simply not acceptable. At the very least we need an evenly spaced three trains an hour. And continuing cancellations just add insult to injury.
The message needs to be sent to the government that Govia must Go!
[Thanks to Garry Humphries for bringing this to my attention]
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The interim timetable is simply unacceptable
Adrian Day
16 Jul 2018 21:55 #3973
- Adrian Day
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