Enfield Safe and Connected telecare 24/7 emergency monitoring and response service can provide independence and peace of mind if you feel vulnerable, have a long-term health condition or have a disability.
Please note: This article was republished on 9th October with an updated version of the section headed How Safe and Connected Works.

Your local personal alarm service
Gain greater independence and peace of mind inside and outside your home with help on hand 24/7 all year round, from 88p a day.
What is Safe and Connected?
Safe and Connected is a careline 24/7 emergency monitoring and response service supporting anyone 18 and over who may feel vulnerable, have a disability, or a long term health condition.
For more information call 020 8803 1524
How Safe and Connected works
Step 1 – Assessment and Equipment
We will assess your individual needs and agree on a plan that suits your lifestyle and helps you remain safe and independent.
Depending on your needs, we can provide a range of equipment, including:
- Easy-to-use alarm units
- Lightweight pendants and wristbands
- Fall detectors
- GPS locators for indoor and outdoor use
- Chair and bed sensors
- Other assistive technology tailored to your needs
Step 2 – Raising an Alarm
In an emergency, your pendant, wristband or sensor can be activated to send an alarm directly to a fully trained Safe and Connected Telecare Advisor.
A landline is not required, as we offer SIM-enabled devices.
Step 3 – 24/7 Response and Support
Once an alarm is received, our Telecare Advisors will assess the situation and provide the appropriate support. Where an emergency response is required, we aim to respond within 45 minutes, or sooner whenever possible.
Safe and Connected is available 24 hours a day, 7 days a week. Whatever the situation, we are here to help.




