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Rail services

For more news and comments about rail services see the Public Transport category in the forums.

MP demands better train service amid rising passenger anger and frustration

31 July 2019

In response to a flood of tweets from angry and frustrated rail passengers, Enfield Southgate MP Bambos Charalambous has written to the managing director of Govia Thameslink Railway to complain about the continuing high incidence of cancellations due to driver unavailability on routes serving stations in his constituency.

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Govia 'passenger benefits': How about reliable train services?

11 June 2019

Palmers Green is one of a long list of railway stations where money for improvements is being made available from Govia Thameslink Railway's passenger benefit fund, which has been set up to provide some sort of compensation to people whose journeys were severely disrupted by the chaotic introduction of new timetables in May 2018. Palmers Green station is in Tier 1 and £80,000 is being allocated. But are GTR yet capable of delivering the most important passenger benefit - a reliable train service? If not, is it high time that the Moorgate services were transferred to Transport for London?

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60 years ago: New trains, a new school, a new garden for the blind and a famous Mayor

20 May 2019

In 2019 we have been reporting about the introduction of new trains for Palmers Green and plans for new schools in the north west of the borough. 60 years ago PG was also celebrating new trains, and a new school was being built in Oakwood. And the Mayor at the time was someone whose name remains well known in Palmers Green. All this and more event in Broomfield Park can be discovered in Southgate Newsreel No 1.

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Our trains: Light at the end of the tunnel, or just a red signal?

08 May 2019

A tweet by Joanne McCartney AM, a member of the London Assembly's Transport Committee, has revived hopes that the train service into Moorgate might be transferred to Transport for London (TfL)

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Govia told it will retain Great Northern franchise as winter timetable introduces improvements

04 December 2018

Govia is to retain its Great Northern franchise. More trains will run from this weekend.

Last chance for Govia?

02 July 2018

News media are reporting that Govia Thameslink Railway will be stripped of its operating franchise if a new interim timetable does not increase reliability sufficiently.

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More frequent trains from May, but the complete new service will be delayed until December 2019

04 April 2018

Govia Thameslink Railway has published a report on the third phase of its Monday-to-Friday fugture timetables consultation, along with complete Monday-to-Friday timetables. The first improvements to service frequency will be introduced on Sunday 20th May, but it appears that we will now have to wait until December 2019 before frequencies reach those promised in the consultations:

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Direct Finsbury Park to Gatwick trains now "previewing"

06 March 2018

Finsbury Park to St Pancras via East Croydon and Purley?Photo courtesy of the 1London BlogThameslink train services providing direct services between Great Northern stations and Gatwick Airport via Finsbury Park are due to start in May, but as of 26th February a "preview" service has been running.. The service is very limited - three trains a day in each direction on Mondays to Fridays only, all between the morning and evening peaks.  They run between Peterborough in the north and Brighton.......

New late-night weekend link from south of the river

13 February 2018

Starting on Friday 23rd February the Night Overground service from New Cross Gate to Dalston Junction will be extended to Canonbury and Highbury & Islington.  At Highbury passengers can catch a Night Tube on the Victoria Line and change at Finsbury Park onto the Piccadilly Line.  To reach Palmers Green is then just a matter of taking the N29 from Wood Green - they run every 7-8 minutes and the journey time in the early hours is very short. <?php$ogImage =.......

Improved train frequencies from May

12 February 2018

Starting on 20 May there will be an increase in the offpeak frequency of trains serving Palmers Green on Mondays to Saturdays. In response to enquiries from Dave Cockle of the Enfield Transport Users Group, Govia Thameslink Railway have confirmed that the offpeak frequency on the Hertford Loop will be increased from three to four trains an hour except on Sundays, when it will remain at two trains an hour. We do not yet know how late into the evenings this increased frequency will apply and what.......

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2018 timetables consultation: Govia drop plan to improve Sunday services

02 December 2017

Govia Thameslink Railway (GTR) have launched the third and final phase of their consultations over new timetables to be introduced in May 2018.  The latest proposals will come as a disappointment for passengers using Palmers Green and other stations on the Hertford Loop, as the planned increase from two to four trains an hour on Sundays is no longer being offered. The online survey form mainly asks questions that are of little relevance to people using trains for weekend leisure purposes........

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Rail services consultation enters final stage

05 July 2017

Passengers using Great Northern and other rail services operated by Govia Thameslink Railway are being consulted about draft timetables due to come into effect from May 2018. The deadline for response is 27 July.

Open the gate!

27 June 2017

No way out. The newly installed gate at Palmers Green station is a serious impediment to anyone with a heavy load or who has difficulty climbing stairs On the Sunday before last I arrived at Palmers Green station after a couple of weeks away.  I had with me a very heavy suitcase, but was easily able to pull it up the three small steps between Platform 2 and the car park and then wheel it home.  If I had returned one day later, I would have been in trouble, because the gate to the car.......

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Dire customer satisfaction scores for Thameslink/Great Northern - what a surprise!

20 January 2017

The consumer group Which? has released its 2017 customer satisfaction survey results for rail companies and Thameslink/Great Northern are almost bottom with some absolutely dire scores.  The numbers in the table below are star ratings (maximum 5 stars).   Leisure Commuter Punctuality 2 2 Reliability 2 2 Seat availability 3 2 Standing space 3 2 Frequency 3 1 Carriages 2 1 Toilets 2 2 Value for money 2 2 Customer score.......

2018 rail timetable consultation ends next week

30 November 2016

The current phase of the public consultation about Govia's proposals for changes to rail timetables from 2018 finishes at 5pm on Thursday 8th December. Under the proposals, offpeak services between Palmers Green and Moorgate will be doubled.  However, at some other stations along the line the increase will be smaller and offpeak frequencies may even be reduced. The proposed Monday to Saturday offpeak services would be six trains an hour, made up of: Two trains an hour from Stevenage.......

Great Northern service improvements planned for 2018

03 October 2016

Govia Thameslink Railway, the company that runs trains through Palmers Green, has published details of its plans for improved services on all its lines due to come into operation in 2018.  For Palmers Green the off-peak service will be six trains an hour to and from Moorgate on Mondays to Saturdays (with additional trains on M-F peaks) and four trains an hour on Sundays. This more frequent service on the "Great Northern Metro" will be operated by new fully accessible six-car trains with.......

Campaign to reopen gate at Alexandra Palace station

01 October 2016

A petition has been launched to try to persuade Govia Great Northern to reopen a gate at the Alexandra Park end of the footbridge across Alexandra Pallace station. Automatic ticket gates are now in operation at Alexandra Palace station.  They are located in the building at the Wood Green end of the footbridge.  Until recently it was possible for passengers accessing the station from the Alexandra Park (Bedford Road) end of the footbridge to reach the platforms without having to walk.......

Station staff strike scheduled for Wednesday has been called off

03 September 2016

A strike of station staff employed by Govia Thameslink Railway (GTR) that was scheduled for Wednesday 7th September has been called off. The strike would have been the first in a campaign of industrial action mounted by the RMT union in opposition to the rail operator's plans to close ticket offices at a large number of stations (the union says 84) and introduce "station hosts", who would be based on station concourses. The RMT has suspended the campaign following discussions at the ACAS.......

Station staff vote in favour of strike action

17 August 2016

Station staff employed by Govia Thameslink Railway (GTR) have voted in favour of strike action.  GTR's operating franchise includes the Great Northern services, so Palmers Green and other Hertford Loop stations are likely to be affected by any eventual strike action. GTR corporate identity at Palmers Green StationThe strike ballot, called by the RMT union, is a response to GTR's plans to close ticket offices or reduce their opening hours.  As well as Great Northern, the proposals.......

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Govia Thameslink performance figures published

29 June 2016

Recently published data show that the operator of the Great Northern services - Govia Thameslink Railway (GTR) - was the worst performing rail operator in the UK during May 2016. GTR's "performance and punctuality measure" for May (referred to as "Period 2") was 78.1% - representing the percentage of services which run and complete their journey "on time" (ie were less than five minutes late).  This compares with 87% for May 2015.  GTR also had the highest cancellation and significant.......

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