Subject tag: Rail services

For more news and comments about rail services see the Public Transport category in the forums.

27 June 2017

No way out. The newly installed gate at Palmers Green station is a serious impediment to anyone with a heavy load or who has difficulty climbing stairs On the Sunday before last I arrived at Palmers Green station after a couple of weeks away.  I had with me a very heavy suitcase, but was easily able to pull it up the three small steps between Platform 2 and the car park and then wheel it home.  If I had returned one day later, I would have been in trouble, because the gate to the car.......

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20 January 2017

The consumer group Which? has released its 2017 customer satisfaction survey results for rail companies and Thameslink/Great Northern are almost bottom with some absolutely dire scores.  The numbers in the table below are star ratings (maximum 5 stars).   Leisure Commuter Punctuality 2 2 Reliability 2 2 Seat availability 3 2 Standing space 3 2 Frequency 3 1 Carriages 2 1 Toilets 2 2 Value for money 2 2 Customer score.......

30 November 2016

The current phase of the public consultation about Govia's proposals for changes to rail timetables from 2018 finishes at 5pm on Thursday 8th December. Under the proposals, offpeak services between Palmers Green and Moorgate will be doubled.  However, at some other stations along the line the increase will be smaller and offpeak frequencies may even be reduced. The proposed Monday to Saturday offpeak services would be six trains an hour, made up of: Two trains an hour from Stevenage.......

03 October 2016

Govia Thameslink Railway, the company that runs trains through Palmers Green, has published details of its plans for improved services on all its lines due to come into operation in 2018.  For Palmers Green the off-peak service will be six trains an hour to and from Moorgate on Mondays to Saturdays (with additional trains on M-F peaks) and four trains an hour on Sundays. This more frequent service on the "Great Northern Metro" will be operated by new fully accessible six-car trains with.......

01 October 2016

A petition has been launched to try to persuade Govia Great Northern to reopen a gate at the Alexandra Park end of the footbridge across Alexandra Pallace station. Automatic ticket gates are now in operation at Alexandra Palace station.  They are located in the building at the Wood Green end of the footbridge.  Until recently it was possible for passengers accessing the station from the Alexandra Park (Bedford Road) end of the footbridge to reach the platforms without having to walk.......

03 September 2016

A strike of station staff employed by Govia Thameslink Railway (GTR) that was scheduled for Wednesday 7th September has been called off. The strike would have been the first in a campaign of industrial action mounted by the RMT union in opposition to the rail operator's plans to close ticket offices at a large number of stations (the union says 84) and introduce "station hosts", who would be based on station concourses. The RMT has suspended the campaign following discussions at the ACAS.......

17 August 2016

Station staff employed by Govia Thameslink Railway (GTR) have voted in favour of strike action.  GTR's operating franchise includes the Great Northern services, so Palmers Green and other Hertford Loop stations are likely to be affected by any eventual strike action. GTR corporate identity at Palmers Green StationThe strike ballot, called by the RMT union, is a response to GTR's plans to close ticket offices or reduce their opening hours.  As well as Great Northern, the proposals.......

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29 June 2016

Recently published data show that the operator of the Great Northern services - Govia Thameslink Railway (GTR) - was the worst performing rail operator in the UK during May 2016. GTR's "performance and punctuality measure" for May (referred to as "Period 2") was 78.1% - representing the percentage of services which run and complete their journey "on time" (ie were less than five minutes late).  This compares with 87% for May 2015.  GTR also had the highest cancellation and significant.......

22 June 2016

Many readers will have noticed that there has been no noticeable reduction in the number of train cancellations on Great Northern.  They mostly occur at weekends (when the service is nominally only half-hourly in the first place) and during school holidays, reflecting the fact the fact that the chronic shortage of drivers continues.  Punctuality also continues to be extremely poor. Govia Thameslink Railway, the company behind Great Northern, is a joint venture between the Go Ahead.......

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29 May 2016

The installation of ticket gates at Palmers Green station almost certainly means that the exit from platform 2 to the car park will eventually be closed, which will cause significant inconvenience for some station users. An unfortunate "side effect" of the installation of automatic ticket gates at National Rail stations in London and elsewhere has been that secondary side or rear entrance/exits to stations have been closed.  This is not just to prevent people entering or leaving without a.......

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25 May 2016

The Department for Transport has confirmed that step-free access to the platforms at Palmers Green and Alexandra Palace stations is still planned, but not for another three or four years. Joanne McCartney, London Assembly Member for Enfield & Haringey (and as of this month, Statutory Deputy Mayor of London), this week published a letter from the DfT assuring her that "Access for All" schemes "will be proceeding", but are "in the early stages of planning".  The letter stated that.......

11 May 2016

The rail company behind Great Northern has admitted that, despite boosting its training programme, it still does not have enough drivers to run all scheduled services, especially during periods of high annual  leave (ie school holidays).  And it would appear that planned service enhancements due in December will prolong this problem, as will the need to train drivers for new train fleets. The article below is taken from www.thameslinkrailway.com (thanks to Donald Smith for drawing it.......

25 March 2016

The body that represents public transport users in London is to ask the operator of Great Northern and Thameslink rail services to reconsider its proposed changes to ticket offices, including those at Palmers Green and Winchmore Hill. The Board of London Travelwatch met on 22nd March to consider Govia Thameslink Railway's proposals, along with a report prepared by the London TravelWatch Secretariat and some 8,000 responses to the consultation from various organisations and individuals, plus.......

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20 February 2016

Govia Thameslink Trains has concluded a financing deal which will allow it to replace the current 1976-vintage trains that run on services from Moorgate, which include the Hertford Loop.  The 25 new trains, built by Siemens, will enter service in late 2018. The Moorgate service require special dual-voltage trains as the underground section, the "Northern City Line" between Moorgate and Drayton Park, uses a DC third-rail system, while the remainder of the route uses AC overhead power........

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17 February 2016

The Enfield Transport Users Group (ETUG) will be meeting at the Civic Centre on Tuesday 23rd February from 6.30pm to 8.30pm. Representatives of both London Overground Rail Operations and Govia Thameslink Railway will be attending. The meeting is open to all people interested in improving public transport in Enfield. The meeting will be in Room 3 at the Civic Centre. Read the minutes of the meeting on 26 November 2016........

05 February 2016

Govia, the company behind the Great Northern and Thameslink brands, is planning to close ticket offices at Palmers Green and other stations where average ticket sales are low.  Instead, a station "host" will be available on the "concourse", selling a limited range of "popular" tickets.  However, the plans do have a positive aspect - there would be a Host at the station from first to last train every day. According to Govia's "Stakeholder Manager" (PR person?), these plans would only.......

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21 January 2016

"Inner suburban" services from Moorgate - presumably including those serving Palmers Green -  are among a list of rail services which will be transferred to Transport for London (TfL) ownership and become part of the London Overground, if newly published proposals go ahead.  However, this will not occur before 2021.  It also appears that we will have to wait until then before seeing any serious attempt to smarten up the dismal stations along the tunnels between Moorgate and.......

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23 December 2015

All three councillors representing Winchmore Hill Ward have issued an appeal to residents of N13 and N21 to respond to the Crossrail 2 consultation by indicating a preference for the New Southgate branch to be routed via Alexandra Palace rather than Wood Green.  The consultation runs until 8th January. The two options for the New Southgate branch of Crossrail 2Councillors Barry, Hayward and Hurer have issued a leaflet explaining the advantages of a Crossrail 2 station at Alexandra Palace.......

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07 December 2015

Now that evenings are well and truly "drawn in", the problem of knowing how far you've got to on trains is affecting people travelling on Great Northern trains.  Some of the stations are very poorly lit and don't have big enough signs with the station name.  There's a very simple solution, of course, at zero cost.  The train company should just tell its drivers to announce each station - also helpful, of course, to people with eyesight problems at any time of day. .......

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04 December 2015

Timetables are now available for the (very slightly) improved Hertford Line service that starts on 13th December. During the week the main change to Down (northbound) services is that the 20 minute frequency will continue slightly later into the evening and that all trains will start at Moorgate up to and including the 0018 from Moorgate.  There will be one late train from Kings Cross, at 0105, not stopping at Crews Hill or Bayford. For travellers from Palmers Green the evening Down.......